Opening times

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

During lunchtimes between1pm and 2pm the surgery is closed to allow staff lunch and training.

Accident and Emergency 

The nearest A&E Department is at Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury. Patients requiring stitches or X-rays as a result of an injury should go direct to hospital.

Out-of-hours services are generally busy so please think carefully before asking to be seen and only do so if you genuinely cannot wait until the surgery re-opens.

Minor Injuries Ludlow MIU 

Open 08:00 to 20:00 Tel: 01584 872201 Ludlow Community Hospital, Minor Injuries Unit, Gravel Hill, Ludlow SY8 1QX

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Local GP practices working together to offer more convenient appointment times for patients

Since 1st October 2018 we have been part of a network of practices (known as ‘hubs’) in south Shropshire, working together to offer patients ‘Extended Access’ to pre-bookable appointments - in the evenings, at the weekend and during bank holidays.

Part of the national agenda by NHS England, Extended Access means patients will be able to make pre-bookable appointments to see a GP, practice nurse, or other qualified healthcare professional, at a time which may be more convenient for them.

The ‘hubs’ take turns to provide the Extended Access appointments to patients. This means patients could be offered an appointment at their own surgery or at a nearby practice in the local area (part of the hub). Patients will be advised about appointment location at time of booking, enabling them to make an informed choice about their where and when they access care.

Locally the pre-bookable appointments are available as follows:

• Weekday evenings (Monday to Friday)
  between 6.30pm and 8pm (at a local area hub)
• Saturdays
  between 8am and 5pm (at a local area hub)

Arranging a pre-bookable evening or weekend appointment is easy to do - patients simply need to contact us, during normal opening hours, and speak to the practice receptionist or a member of the practice team who will be able to help. Appointments may not be with your registered GP but will be with a GP or other qualified healthcare professional.

Extended Access adds to the existing range of healthcare services already available in Shropshire to help patients, including pharmacists, NHS 111, the walk-in centre, minor injury units, and A&E (which is there 24/7 for life threatening serious emergencies only).

It isn’t always necessary to see a GP for minor and common conditions - find out more about how to self-care for these types of conditions on the Self-care section of the NHS Shropshire Clinical Commissioning Group website (https://shropshireccg.nhs.uk/health-advice/selfcare/).

It is important to be aware of how long common conditions should take to clear up and always seek medical advice if you are unsure or if you feel it is an emergency.

Information to help patients understand more about Extended Access is available on the NHS England website, visit https://www.england.nhs.uk/gp/gpfv/redesign/improving-access/.

The Practice closes 3 half day sessions each year to participate in training/study days as members of the Shropshire, Telford and Wrekin Intergrated Care System (STW ICS).  The sessions are a valuable opportunity for staff and doctors to update their skills/training and reflect on their own performance.

The dates and timings of the sessions are set each year by STW ICS and are beyond the control of the Practice.  On these days we will close at 12pm and reopen at our usual time on the following day. We apologise for any inconvenience caused to patients by these closures. 

Training Dates

• 2024          13 March 2024       
• 2024            TBA
• 2024            TBA