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Patient Survey – Take Part Now to Help Shape the New Extended Hours Service for local GP Practices


A Patient Survey is now open for local people to help plan longer opening hours for GP practices by Shropshire and Telford & Wrekin Clinical Commissioning Groups (CCGs).


The quick confidential survey takes just minutes to complete and aims to help the CCGs find out who would be interested in the new extended hours service and when people would be most likely to use it.


To take part in the survey click here 


https://tinyurl.com/Extended-Access-Survey


The survey closes on Friday, 25 May at 5pm. It is open to all patients over 16 registered at a practice listed with Shropshire and Telford & Wrekin CCGs.


Dr Stephen James, Clinical Director for Primary Care speaking on behalf of both Shropshire CCG and Telford and Wrekin CCG in this joint project, urged people to complete a survey.


He said: “It will really help us shape the service if people can just spare a few minutes to complete the survey. This will help us find out the level of interest in the service and how people would like to use it.


“In particular, the patient survey is looking at people’s preferred days and times for appointment over the evenings, weekends and Bank Holidays.”


If you need help completing the survey, or need a paper copy, for assistance please contact:


Phil Morgan, Primary Care Manager, on 01743 277500 or email: philip.morgan3@nhs.net

Meadows Medical Practice - Clun

The Meadows Medical Practice is a small, rural practice lying at the heart of the beautiful Clun valley. We cover a large geographical area with a patient population of approximately 3200. The whole practice is proud of its achievements and strives to provide the highest quality healthcare for all. We consistently rank highly in patient satisfaction surveys and are always keen to have patient feedback on how we are doing.

PRE-BOOKABLE APPOINTMENTS ONLY

In January 2017 we changed the way we work to better meet the changing demands within primary care and no longer operate the open surgery appointments.  We have increased both the number of appointments and the number of surgeries that we hold to allow for this change to ensure that patients continue to have choice.  Patients who need to be seen on the day will still be able to access a doctor, they will now be given a time to attend rather than having to sit and wait.

BOOKING AN APPOINTMENT

Urgent Problems: Although we no longer offer a walk in surgery we still have plenty of slots available for people who need to be seen urgently on the day but instead of just turning up we ask that you ring for an appointment and you will be given a time slot to attend.

For non-urgent problems or follow up appointments we ask you to plan and book ahead rather than expecting to be seen on the same day.  

We would like to reassure patients that we will continue to provide urgent/same day care to those who need it and no one needing to see a doctor on the day will ever be turned away

EMERGENCIES OUT OF HOURS

If you need medical care outside of our normal surgery hours (8am - 6pm) you can contact our Out of Hours service by phoning the surgery number 01588 640573.  Your call will be automatically transferred to Shropdoc.

PRESCRIPTION ORDERING

Prescriptions can be ordered online by using Patient Access (see below), by the website link below, by email  or by post. We do not accept telephone orders because of the increased risk of error. If you wish to register for online Patient Access please ask at the Surgery for a registration from or see Further Information (see right).

If you use our repeat prescription service please order early to avoid running out of medication. Please also consider stocking your medicine cupboard with simple over-the-counter remedies for minor illness.

Online Prescriptions via Patient Access

You can now order your repeat medication online via the Patient Access website. If you have not yet registered please click on the Online Patient Access Information page in the Further Information in the box on the right.  If you have registered please use the link below.

Online Prescriptions via the Website

NB: You can still order your repeat medication online via this website and we are continuing to operate two separate email addresses for Clun and Knighton surgeries for the foreseeable future so please click on the link below and select the appropriate surgery.

We believe that it is safer, easier and more secure for you to order your repeat medication online though Patient Access and so we would encourage all our patients to register for the service through the Practice. However we do not have any plans to stop any of the other methods in the foreseeable future.

bottle of pills Order Your Repeat Prescription Via the Website


The Meadows Medical Practice is member of Our Health Partnership

OHP
(Site updated 18/05/2018)
 
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