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The Meadows Medical Practice - Clun & Knighton

PRESS RELEASE - UPDATE  26 SEPTEMBER 2016 - BRANCH TO CLOSE 24 DEC 2016

It is with great sadness that the Practice can confirm that following a Shropshire County Primary Care Strategy Board Meeting on 21 September it was agreed that our Knighton site will close at the end of the year.

Patients in the Knighton area can be assured that access to GP services will be maintained when the branch surgery at Knighton closes on 24 December 2016.

All patients currently registered with us will continue to have access to our services from our Clun site for as long as they wish to remain with us and can be assured that everything will be done to ensure a smooth and safe transition occurs. There will be no compulsory deregistration of patients.

As part of the transition Dr Roger Davies, who has been based at the Knighton site and was retiring, has agreed he will continue for a limited period in order to ensure local practices have sufficient GP cover.

Meadows patients registered at our Knighton site will have a choice either to remain with the Practice but attend the Clun site or to register with another practice within the local area.

Dr Juliet Bennett said: "We would like to reassure all our Knighton patients that they will retain access to GP services and thank them for their understanding during this difficult and unsettling period.  I would particularly like to thank Dr Davies who has agreed to remain working in a locum capacity in the local area. This is greatly appreciated by the Meadows and I am sure will come  as welcome news to those patients who know and value his care. All patients currently using our Knighton branch surgery should continue to do so until it closes in December".

All patients who are registered with our Knighton site will receive a letter explaining the situation more fully.

OPEN SURGERIES TO END AT CLUN

From 2/1/17 The Meadows, Clun will cease to operate the open surgery appointments on Monday, Wednesday and Friday mornings.  We have made this decision in order to better balance the patient need with clinical safety and service availability at this difficult time.

We would like to reassure patients that we will continue to provide urgent/same day care to those who need it.

No one needing to see a doctor on the day will ever be turned away

FURTHER UPDATE 3/11/16

After 23rd December all patients ringing the Knighton number will automatically be transferred to Clun reception. We may have an increased volume of phone calls to deal with so please be patient if you are put on hold. Regular attenders will have noticed how on a Monday, Wednesday or Friday morning there will often be 10 or more people waiting to see the doctor whilst those who see the nurse or HCA are called in straight away. This is simply because only the doctor currently does a walk in surgery. Space both in the building and for car parking is very limited and pressure is likely to increase so as of 28th December we are moving to an APPOINTMENTS ONLY system. 

We will still have plenty of slots available for people who need to be seen urgently on the day but instead of just turning up we ask that you ring for an appointment and you will be given a time slot to attend. For non-urgent problems or follow up appointments we ask you to plan and book ahead rather than expecting to be seen on the same day. Introducing change may inevitably bring a few hiccups and we thank you for your patience and forbearance as we introduce the new system.

 

Clun surgery will be closed on Monday 26th and Tuesday 27th December, and on Monday 2nd January.  If you use our repeat prescription service please order early in the month to avoid running out of medication. Please also consider stocking your medicine cupboard with simple over-the-counter remedies for minor illness. In the event of an emergency over the bank holiday the Out of Hours service will be available as normal and if you ring the surgery number 01588 640573 you will automatically be transferred to Shropdoc.

Online Prescriptions via the Website

You can now order your repeat medication online via this website.  There are separate services for Clun and Knighton surgeries so please click on the link below and select the appropriate surgery

bottle of pills Order Your Repeat Prescription Via the Website

 


 

Online Prescriptions via Patient Access

 
You can now order your repeat medication online via the Patient Access website. Please use the link below.

 

(Site updated 02/12/2016)
 
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