This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Meadows Medical Practice - Clun

Update December 2016

Knighton Surgery is now closed. We closed on Friday 23rd December 2016.  This has been a very sad time for us all. We would like  to take this opportunity to thank all our patients and the wider community for their support and understanding over this last year. We know that many of you have worries and concerns about how the new system will work following our move to Clun and we would like to assure you that every effort is being made to ensure that patients continue to receive the care they need.

OPEN SURGERIES TO END AT CLUN

From 28/12/16 The Meadows, Clun will cease to operate the open surgery appointments on Monday, Wednesday and Friday mornings.  We have made this decision in order to better balance the patient need with clinical safety and service availability at this difficult time.

Following the move we may have an increased volume of phone calls to deal with so please be patient if you are put on hold. Regular attenders will have noticed how on a Monday, Wednesday or Friday morning there will often be 10 or more people waiting to see the doctor whilst those who see the nurse or HCA are called in straight away. This is simply because only the doctor currently does a walk in surgery. Space, both in the building and for car parking, is very limited and pressure is likely to increase so as of 28th December we are moving to an APPOINTMENTS ONLY system. 

BOOKING AN APPOINTMENT

Urgent Problems: Although we will no longer be offering a walk in surgery we will still have plenty of slots available for people who need to be seen urgently on the day but instead of just turning up we ask that you ring for an appointment and you will be given a time slot to attend.

For non-urgent problems or follow up appointments we ask you to plan and book ahead rather than expecting to be seen on the same day. Introducing change may inevitably bring a few hiccups and we thank you for your patience and forbearance as we introduce the new system.

We would like to reassure patients that we will continue to provide urgent/same day care to those who need it.

No one needing to see a doctor on the day will ever be turned away

PHONING THE SURGERY

All calls to the old Knighton surgery number will be automatically transferred to Clun reception until May 2017. After that date the automatic transfer facility will cease.

 

If you use our repeat prescription service please order early to avoid running out of medication. Please also consider stocking your medicine cupboard with simple over-the-counter remedies for minor illness.

EMERGENCIES OUT OF HOURS

If you need medical care outside of our normal surgery hours (8am - 6pm) you can contact our Out of Hours service by phoning the surgery number 01588 640573.  Your call will be automatically transferred to Shropdoc.

PRESCRIPTION ORDERING

Prescriptions can be ordered by email, via the website ( see below), via On Line Patient Access ( see below ) or by post. We do not accept telephone orders because of the increased risk of error. If you wish to register for On Line Patient Access please ask at the Surgery for a registration from or see Further Information 20 -(see right).

If you use our repeat prescription service please order early to avoid running out of medication. Please also consider stocking your medicine cupboard with simple over-the-counter remedies for minor illness.

Online Prescriptions via the Website

You can order your repeat medication online via this website.  We are continuing to operate two separate email address' for Clun and Knighton surgeries for the forseeable future so please click on the link below and select the appropriate surgery

bottle of pills Order Your Repeat Prescription Via the Website

 


 

Online Prescriptions via Patient Access

 
You can now order your repeat medication online via the Patient Access website. Please use the link below.

 

(Site updated 17/01/2017)
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website