Meadows Medical Practice - Clun
The Meadows Medical Practice is a small, rural practice lying at the heart of the beautiful Clun valley. We cover a large geographical area with a patient population of approximately 3200. The whole practice is proud of its achievements and strives to provide the highest quality healthcare for all. We consistently rank highly in patient satisfaction surveys and are always keen to have patient feedback on how we are doing.
PRE-BOOKABLE APPOINTMENTS ONLY
In January 2017 we changed the way we work to better meet the changing demands within primary care and no longer operate the open surgery appointments. We have increased both the number of appointments and the number of surgeries that we hold to allow for this change to ensure that patients continue to have choice. Patients who need to be seen on the day will still be able to access a doctor, they will now be given a time to attend rather than having to sit and wait.
BOOKING AN APPOINTMENT
Winter Pressures: We understand that during this period of year more patients are likely to need to see a doctor, coughs and colds abound. To meet this need we have made extra appointments available until the end of March.
Urgent Problems: Although we no longer offer a walk in surgery we still have plenty of slots available for people who need to be seen urgently on the day but instead of just turning up we ask that you ring for an appointment and you will be given a time slot to attend.
For non-urgent problems or follow up appointments we ask you to plan and book ahead rather than expecting to be seen on the same day. Introducing change may inevitably bring a few hiccups and we thank you for your patience and forbearance as we introduce the new system.
We would like to reassure patients that we will continue to provide urgent/same day care to those who need it.
No one needing to see a doctor on the day will ever be turned away
PHONING THE SURGERY
All calls to the old Knighton surgery number will be automatically transferred to Clun reception until May 2017. After that date the automatic transfer facility will cease.
EMERGENCIES OUT OF HOURS
If you need medical care outside of our normal surgery hours (8am - 6pm) you can contact our Out of Hours service by phoning the surgery number 01588 640573. Your call will be automatically transferred to Shropdoc.
Prescriptions can be ordered online by using Patient Access (see below), by the website link below, by email or by post. We do not accept telephone orders because of the increased risk of error. If you wish to register for online Patient Access please ask at the Surgery for a registration from or see Further Information (see right).
If you use our repeat prescription service please order early to avoid running out of medication. Please also consider stocking your medicine cupboard with simple over-the-counter remedies for minor illness.
Online Prescriptions via the Website
NB: You can still order your repeat medication online via this website and we are continuing to operate two separate email addresses for Clun and Knighton surgeries for the foreseeable future so please click on the link below and select the appropriate surgery.
We believe that it is safer, easier and more secure for you to order your repeat medication online though Patient Access and so we would encourage all our patients to register for the service through the Practice. However we do not have any plans to stop any of the other methods in the foreseeable future.
Online Prescriptions via Patient Access
You can now order your repeat medication online via the Patient Access website. If you have not yet registered please click on the Online Patient Access Information page in the Further Information in the box on the right. If you have registered please use the link below.
(Site updated 07/06/2017)